The expected maintenance window is six hours. Your site should be operational after the six-hour maintenance window has passed.

We will be putting sites into maintenance mode while they are being migrated. Those users that are not assigned administrative privileges will see a maintenance message when they log into the site which will inform them that the site is under maintenance.

Once your site is fully operational, we expect that it will run more reliably and efficiently. No functional changes will occur.

The migration to the Dell Cloud will not give clients access to the code base.

The Dell Cloud is an industry-leading hosting architecture that delivers on-demand scalability, optimal data management and high availability. The world-class data center in which the architecture is housed is located in Plano, TX and operated by Moodlerooms’ trusted partner and IT products and services leader, Dell, Inc.

The Dell Services Cloud provides access to additional resources on-demand, enabling clients to scale at will and add storage capacity instantly during peak periods of use. By optimizing IT service delivery, Dell can satisfy the highest levels of application service agreements set forth by Moodlerooms clients. Using VMware vSphere™ 4, the industry’s most reliable platform for data center virtualization, Moodlerooms is able to offer the highest levels of availability and responsiveness. Dell Cloud Services monitors its IT infrastructure and conducts rigorous systems testing onsite 24/7 while Moodlerooms surveys the needs of its clients' sites remotely, ensuring the utmost efficiency.

Contact us at support@moodlerooms.com or http://customer.moodlerooms.com/support right away with full details about your site and what seems to be broken or missing.