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We are Blackboard’s Open Source Division

Open source advantages

Moodlerooms enhances Moodle’s open source technology and builds on its capabilities to create a better learning experience.

Moodlerooms is the largest Moodle partner in the world

We have over 1,400 clients and 4 million active users.

Seamlessly integrated with Blackboard solutions

The Moodlerooms experience is unique and compatible with predictive analytics (X-Ray Learning Analytics), videoconferencing (Collaborate), open source (Blackboard Open Content), user management (Genius) and services as Office 365 portfolio, among other tools.

Snap: modern, streamlined, and easy to use.

  • Content is key: Snap provides you with better navigation and an intuitive interface that fully complies with accessibility parameters.

  • New user profile: reduce the number of clicks needed to complete common tasks.

  • Easier searching: the new search feature allows users to go to courses, topics, activities, or specific resources to finish pending requests.

All your service expectations come true

  • Support services in case of technical problems and incidents.
  • Support and guidance during the implementation and maintenance of the platform.

  • Consultancy about solutions that will work better according to the type of organization.

  • Training programs for administrators.

  • Tutorials for end-users.

Thousands of Moodle institutions around the world easily migrate to Moodlerooms SaaS service.


The use of open source technologies creates a positive impact on the processes or functions they support. Teaching and learning are no exception. Institutions looking for this kind of solution, especially with Moodlerooms, know the many advantages such as:

  • Continuous and fast improvement: the amount of Moodle Community users and developers is massive. Thousands of people propose and implement improvements based on their daily needs and provide prototypes by implementing them in thousands of institutions. Besides the code produced by the community.
  • Moodlerooms reviews quality: Moodlerooms extends Moodle functionality and works on key integrations for its educational and corporate environments.
  • Flexibility: flexibility consists of the ability to modify and extend software to comply with specific requirements. This is possible because the source code is available, along with the development standards of modifications, which allows compatibility among versions and guarantees the correct application of these changes which does not affect other parts of the software or service.

Provider’s Independency

Ideally, an LMS provider’s technologies should meet an organization’s expectations. But, what happens when this is not the case? We can be satisfied with the technology, but not necessarily with the provider.

With teaching and learning technology, we may find multiple standards guaranteeing interoperability and integration among manufacturers, technologies and solutions. Due to its open and inclusive nature, open source technology leads these initiatives and actively participates in their definition and implementation. Moodle and Moodlerooms integrate most of the content standards, activity records, and data exchanges within the industry.

Blackboard supports Moodle, the world’s most popular open source LMS


Since 2012, Blackboard has helped other institutions to successfully manage their Moodle LMS thanks to its Moodlerooms open source division.

  • Only Blackboard can support the hosting of Moodle in the cloud with stability of 99.9%, thanks to Blackboard Managed Hosting and the infrastructure of Amazon Web Services (AWS).
  • Through Moodlerooms, Blackboard supports the extension of open source products and services.
  • Thanks to the partnership with Moodle, Blackboard contributes even more to the Moodle open source community and develops fully available improvements.
  • Moodlerooms clients, with access to Blackboard exclusive integrations, will benefit from the ongoing sharing of knowledge and the development of tools between Blackboard and Moodle.
  • Blackboard makes financial contributions to Moodle and is a leading host of community meetings through Moodlemoots.


Progress in teaching and learning is Blackboard’s territory

Blackboard’s Support guarantees an increasingly solid Moodleroooms experiences

  • Blackboard Inc. is the world’s leading company in the field of online education technology since 1997.
  • 7 data centers in North America, Europe, and Pacific Asia.
  • Over 30 million end users.
  • 19,000 clients in over 100 cities around the world already use the Blackboard’s service and tools portfolio.
  • Blackboard has offices in 29 cities around the world with a growing presence in Latin America.
  • Blackboard has increased the opening of its own systems and policies by means of its open source division and now is an active leader in supporting open source standards through the IMS Global Learning Consortium.



Our integrations portfolio allows much more teaching and learning possibilities


Our integrations are compatible and adaptable to the Moodle experience.

We understand teaching and learning needs and we have tools and solutions you need.

  • Blackboard Open Content: a tool that allows the use of the learning materials, as well as content, in several LMS environments and uploading them to the cloud.

  • Blackboard Collaborate: the most powerful videoconferencing tool on the market.

  • Conduit: a powerful tool that automates the user and course management process.

  • X-Ray Learning Analytics: a predictive analytics technology that goes way beyond statistics.

  • Office 365: an integration combining productivity and improvements of Office 365 with the customizable platform of Moodlerooms.

User Experience in Moodlerooms

What is the Moodlerooms experience?

The Moodlerooms service experience is oriented towards fulfilling and satisfying actual teaching and learning needs at all levels, markets and industries. Moodlerooms uses Moodle LMS as basic platform and adds improvements at the level of functionalities, integrations, extensions, course format, types of reports, subjects to strengthen the capacities of the platform, including:

User experience with Snap:

User experience and instructional design always go hand in hand.  Snap is the clean and intuitive graphic theme developed by Moodlerooms. Snap is easy to navigate and brings important improvements to the browser, such as block organization, visualization adapted to all mobile devices (responsive), customized image and others.

Snap is the open-code theme of Moodle created by Moodlerooms with the support of the Moodle community. Professors and instructional designers can use this theme to create courses that motivate and attract students. Snap is built on Bootstrap 3, which facilitates site navigation and guarantees the adaptable features (responsive) of the courses on any mobile device.

Snap benefits:

1. Makes Moodle a tool that’s easier to use


The typical experience for a professor or student when they use Moodle is very different from the experience of other application on the web. There are two areas that needed to be addressed for experiences on a mobile device.

Browsing in web applications and web sites with a positive user experience is simple and consistent. Snap applies this idea to Moodle so that browsing to and within a course is easier.

Snap does this in a few ways:

  • A consistent browsing section and menu to see the courses in which the user is registered
  • Elimination of the browsing block and the blocks of the page of the course
  • Addition of the administration block in the heading bar
  • Differentiation of contents of attached files

Other web applications differentiate the content on the page so that readers recognize which files they must download and which files they must read outside the browser.

This is something that was also implemented by Snap. A student can recognize which file he/she must download and locate it on a program to read it. This is especially useful for users on a mobile device since in case of not having the application that they need installed in their device, they may download it from the application store.


2. Allows the user to focus on content


The second goal of Snap with respect to the user experience is making the user to focus on the course content. This means eliminating all the distractions not helping students to learn and giving students content that can be timely used.


3. The user focuses on one section at a time

All courses shall have the same content visualization with a section that is shown at the same time, considering accessibility issues. In this manner, readers focus on the content and not on the number of available links.


4. Provides information to the user when they need it


Information must be informational. It is expected that this information helps the user understand something that he/she requires to take measures or help him/her see the activities that he/she already completed.

Snap displays information of the progress in a course and what are the activities or subject that students must study while they are connected to the platform.


A new approach to the user interface


The Snap interface not only facilitates browsing and use of Moodle, but it offers institutions more flexibility to create a more exclusive aspect. Based on the receptive theme engine of Moodle 2.6 Bootstrap 3, Snap offers a consistent user experience on any device (smart phones, tablets, and computers) and operational system.

Renewed User Profile

The new user profile of Snap groups all the important user information (courses, messages, alerts, etc.) in one single place. Now users can organize and get a better view of the work of the course with less clicks and problems than before.

Content is the priority

Essentially, Snap improves the experience of the professor and student in Moodle attracting the user to the content of the page. It is possible to eliminate the typical “mess” caused by the blocks and modules less used in courses to create a clearer and more content-oriented experience.

A clearer look for the popular features/Functions

Snap has caused an impact on all the aspects of the experience of Moodle, including individual features and functions, as report generation and grades, even the most popular specific features of Moodlerooms, such as the Grader (on the image) and the Designer of customized learning are the simpler and more concentrated.

Save time with the search

Are you tired of depending on the browsing routes and the button of Back of your browser? The new search feature of Snap enables users to go to specific courses, subject matters, activities or resources every time they wish to complete their request and handle the most important issues.

A teaching and learning experience more attractive for all

Snap gives a new life to Moodle and makes it an attractive tool to use and browse, both for the outer and inner appearance. Even the most routine browsing, such as selection of weeks/subject matters of courses (on the image), now has a much more aesthetic look.

For whom?

For students

Students have three information columns to help them make decisions about time use. The first column is about deadlines of the activities in all courses of the next seven days. This helps students identify on which courses they must focus. The second column contains any recent comment/feedback from the presentations, homework or exams they had made. This information helps determine if they need to focus their time on improving something they have already presented. And, finally, they are given messages or comments sent to them. This contributes to identify if there are conversations that they must be having before starting their work.

For professors

Professors have a three-column menu. The first contains the deadlines of all their courses during the next seven days. This helps the teacher determine on what courses they need to focus and in which courses they could register students. The second column shows teachers all those activities sent to them and not graded. This allows determining if they need time to grade or work in other tasks. Finally, in the third column they receive the same messages and notifications as students.

Make Moodle easier to use for all


Snap guarantees a User Experience conceived for all users. Snap promotes participation of all kinds of people. It is inclusive since it is thought for handicapped people. Snap is thinking about a way for everyone to have access to the platform.

Additionally, Snap is characterized for being a modern, intuitive and easily-adoptable theme.


Why choose Snap?

Snap vs. Express/More/Clean

Moodlerooms has been developing themes different to the default themes of Moodle. It is well known that Moodle offers different themes that allow visualizing courses and blocks differently. For instance, this is the case of Clean and More themes. However, with the purpose of creating better user experiences in the platform, Moodlerooms has developed its own themes.

This is the case of Express, a theme that allows designing templates, determining the menus and icons, aspects that timely improved the look of sites. This theme was a big step in the user experience since it improved significantly site browsing.

Nonetheless, development of the Snap theme was really the one that marked the difference in the experiences with Moodle. Snap is oriented towards presenting an interface that allows a more intuitive browsing in the blocks, in visualization of courses and presentation of the content. Likewise, Snap is conceived based on how web users think, which has made its adoption easier.

One of the most important points to be highlighted and that also marks the difference with respect to the other Moodle themes is that due to its design and its code building, Snap is a responsive theme. All learning and teaching experiences can be adapted to any mobile device.

Additionally, Snap has different accessibility attributes. This is a hard work exclusively thought for Moodlerooms.

Moodlerooms is the best option to reach your learning objectives

How does it work?

Moodlerooms operates under the Software-as-a-Service modality, which is a service where the provider (Moodlerooms) takes responsibility for:



Moodlerooms is responsible for making everything work according to the client’s expectations. The Moodlerooms’ Service Level Agreements (SLA) guarantee clients.

Why Moodlerooms offers more than other SaaS providers?

The Moodlerooms SaaS modality uses large-scale technologies such as cloud computing, and very high operating and security standards in order to comply with those availability levels and features. Moodlerooms also relies on a dedicated, certified staff that specializes in managing, operating, maintaining, and supporting the platform (global support in different languages).

In addition, SaaS providers generally have some kind of accreditation or service certification relationship with the software manufacturers. In this case, Moodlerooms, apart from being the open source division largest Moodle Partner, is supported by the cloud infrastructure of Amazon Web Services (AWS), as well as Blackboard’s datacenters around the world.

The Hosting service of the platform will rely on the size and geographic location of each client.

On the other side, the Moodlerooms’ team has incident documentation allowing classification by emergency category; then, the client is informed on an approximate response time. Beyond representing Moodlerooms’ reliability and experience as a provider, this results in agility and efficacy of processes in favor of the client. Besides, the global team in all regions of the world provides support to clients’ requirements in different levels and via different communication channels.




Platform support can be provided in three ways:

  • Administrator support: site administrators can log in to the Moodlerooms support portal to submit support tickets anytime, anywhere.
  • End-user support: when end-users need support, they can check out video tutorials and documentation provided by Moodlerooms. If the end-user has any questions that require additional resources, they can contact the institution’s site administrator to receive a support ticket.
  • Community support: with more than 70 million users worldwide, Moodlerooms’ users can find answers from support forums, where solutions to problems faced by the community are generally provided.

Services and Benefits

  • Dedicated Client Engagement Team: a dedicated team listening and watching over clients’ interests, as well as clarifying doubts and taking clients throughout the entire execution process. In addition, the team renders consulting services on the best solutions depending on the type of organization.
  • Training: the Moodlerooms team helps clients during the whole training process with a training plan for functionality and scope of the platform.
  • Customization: in order to fully meet your platform needs, Moodlerooms can create customizations regarding functionalities and extensions, for the purpose of offering a broader portfolio in terms of teaching and learning possibilities.

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